Services

Our Values

Our offering outlines what to expect from us and what our commitment is to you.

  • we provide assistance with day to day matters by phone or email at no extra fee
  • Full team service, with one on one attention. A team to help get the job done faster with the better service and one on one attention to have the best relationship with you to understand your needs and wants because everyone’s circumstance and situation is different.
  • Every client will be looked after by a Vida Financial Services’ Managing Director and an assigned team member to consistently have two major points of contact to keep you up to date with your file and not keep you waiting. For our Vietnamese speaking clients, our Managing Director also speaks Vietnamese as well as assign you with a Vietnamese team member who can also provide Vietnamese forms, for your convenience.
  • We return our clients’ calls usually within minutes during business hours or within one day outside business hours.
  • We return emails and request for information from you within one business day
  • We are completely transparent with our work
  • On going service and care still remains after initial work is completed, we guarantee that we will be here to answer any of your questions and concerns before, during and even years after settlement.

Our Values

Our offering outlines what to expect from us and what our commitment is to you.

  • we provide assistance with day to day matters by phone or email at no extra fee
  • Full team service, with one on one attention. A team to help get the job done faster with the better service and one on one attention to have the best relationship with you to understand your needs and wants because everyone’s circumstance and situation is different.
  • Every client will be looked after by a Vida Financial Services’ Managing Director and an assigned team member to consistently have two major points of contact to keep you up to date with your file and not keep you waiting. For our Vietnamese speaking clients, our Managing Director also speaks Vietnamese as well as assign you with a Vietnamese team member who can also provide Vietnamese forms, for your convenience.
  • We return our clients’ calls usually within minutes during business hours or within one day outside business hours.
  • We return emails and request for information from you within one business day
  • We are completely transparent with our work
  • On going service and care still remains after initial work is completed, we guarantee that we will be here to answer any of your questions and concerns before, during and even years after settlement.